Guest Experience Coordinator, Front Desk Operations

Phase2 Technology; Tucson (AZ); On-site; USD 2,801,000 - 3,500,000; Full time

Benefits offered by this job

Full benefits

Tuition reduction

Paid time off

Job summary

University of Arizona is seeking a Coordinator for Front Desk Operations to serve as the primary staff member at the Welcome Center and One Stop, ensuring a warm, efficient visitor experience across campus. You will manage schedules, guide inquiries, and coordinate with multiple departments to streamline operations.

The role emphasizes front desk operations, CRM data handling, and overseeing student staff within a busy enrollment environment.

Qualifications

• Excellent customer service skills.
• Extensive knowledge of University of Arizona practices and procedures.
• Ability to follow FERPA regulations and guidance.

Responsibilities

• Front desk customer service (60%).
• Reporting and organization (20%).
• Student staff support (10%).
• Campus department liaison (10%).

Skills

Customer service

Guest services

FERPA knowledge

Education

High school diploma

Job description

University of Arizona is seeking a Coordinator for Front Desk Operations to serve as the primary staff member at the Welcome Center and One Stop, ensuring a warm, efficient visitor experience across campus. You will manage schedules, guide inquiries, and coordinate with multiple departments to streamline operations.

The role emphasizes front desk operations, CRM data handling, and overseeing student staff within a busy enrollment environment.