Guest Experience Coordinator - Front Desk & Admin

Uniting Holding; Austin (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service and office经验

Performance-based growth opportunities

Ongoing mentorship and coaching

Job summary

62ML is seeking a friendly Front Office Representative to be a welcoming point of contact for customers and visitors and to support daily office activities. This role is ideal for individuals who enjoy working with people, providing excellent customer service, staying organized, and creating a positive professional environment.

The role emphasizes excellent customer service, organization, and professional presence, with training provided and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service or office support is a plus but not required.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Answer incoming calls and direct inquiries appropriately.
• Assist customers with routine questions and requests.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities.
• Assist with scheduling and routine office coordination.
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Time management

Attention to detail

Multitasking

Customer service

Professionalism

Reliability

Office support

Education

High school diploma or equivalent

Job description

62ML is seeking a friendly Front Office Representative to be a welcoming point of contact for customers and visitors and to support daily office activities. This role is ideal for individuals who enjoy working with people, providing excellent customer service, staying organized, and creating a positive professional environment.

The role emphasizes excellent customer service, organization, and professional presence, with training provided and opportunities for growth.