Guest Experience Concierge - Front Desk & Admin Support

ML-IL Associates - CO LLC; Colorado Springs (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

ML-IL Associates - CO LLC in Colorado Springs is seeking a friendly Front Desk Concierge to welcome visitors and support daily operations. You will greet guests, answer calls and emails, manage mail, issue visitor badges, and coordinate with departments to keep the reception area tidy and efficient.

The role requires strong communication, organization, and a professional appearance, with opportunities for growth in a supportive team environment.

Qualifications

• Experience in customer service, reception, or front desk roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Proficiency in office software and phone systems.
• Ability to remain calm and composed in a fast-paced environment.
• High school diploma or equivalent; additional administrative training is a plus.

Responsibilities

• Greet and assist visitors, clients, and staff in a courteous and professional manner.
• Manage incoming calls, emails, and inquiries efficiently.
• Maintain security protocols by monitoring access and issuing visitor badges.
• Handle administrative tasks such as scheduling appointments and managing mail.
• Provide information about the organization, services, and local area as needed.
• Ensure the front desk area is tidy, welcoming, and well-organized.
• Coordinate with other departments to facilitate smooth operations.

Skills

Customer service

Reception

Front desk

Communication

Organizational skills

Multitasking

Professional appearance

Calm under pressure

Office software

Phone systems

Education

High school diploma

Tools

Office software

Phone systems

Job description

ML-IL Associates - CO LLC in Colorado Springs is seeking a friendly Front Desk Concierge to welcome visitors and support daily operations. You will greet guests, answer calls and emails, manage mail, issue visitor badges, and coordinate with departments to keep the reception area tidy and efficient.

The role requires strong communication, organization, and a professional appearance, with opportunities for growth in a supportive team environment.