Guest Experience Coordinator

Nexus Enterprises LLC; Schertz (TX); On-site; USD 26,000 - 42,000; Full time

Job summary

Nexus Enterprises LLC is seeking a Front Desk Coordinator to greet visitors, answer phones, and coordinate communications in a fast-paced office. You will manage mail, schedules, and basic administrative tasks while ensuring a positive first impression and professional service across all interactions.

The ideal candidate has 3–5 years of receptionist experience, is proficient with Microsoft Office, and can multitask in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• 3-5 years’ directly related experience as a receptionist in a professional setting.

Responsibilities

• Provide initial point of contact for Nexus in a professional, cordial, and efficient manner.
• Manage high-volume communications traffic via multi-line phone system and email.
• Manage high-volume visitor traffic and deliveries in accordance with security guidelines.
• Greet visitors in a prompt, courteous, and professional manner.
• Accurately direct calls/messages to the appropriate person.
• Maintain the visitor registration book and visitor badges.
• Administrative projects include communications, booking meetings, organizing information, filing, and other administrative assistant projects.
• Be a ‘go-to’ source of knowledge, information, and assistance for Nexus Team Members in pointing them to the appropriate person within the company.
• Maintain confidentiality of sensitive information.
• Coordinate the meeting room calendar.
• Manage incoming and outgoing mail.
• Ensure that the reception area is clean and neat.
• Provide clerical and other duties as requested.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Nexus Enterprises LLC is seeking a Front Desk Coordinator to greet visitors, answer phones, and coordinate communications in a fast-paced office. You will manage mail, schedules, and basic administrative tasks while ensuring a positive first impression and professional service across all interactions.

The ideal candidate has 3–5 years of receptionist experience, is proficient with Microsoft Office, and can multitask in a dynamic environment.