Guest Experience Coordinator - Front Desk

GreenTree Healthcare Management; Warrenton (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Villa at Poplar Hill in Warrenton, VA is hiring a Receptionist to be the first point of contact for residents, families, and staff. You will greet visitors, answer calls, and handle inquiries with professionalism.

This role requires strong communication, organization, and discretion to maintain confidential information while supporting daily administrative tasks and timely operations at the front desk. Join a friendly team in a fast-paced care setting that values compassion, reliability, and

Qualifications

• High School Diploma or equivalent required.
• 0 years of experience preferred, but not required.
• Strong communication and organizational skills.
• Ability to handle confidential information with discretion.
• Friendly, professional, and courteous demeanor.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet visitors, residents, and staff in a professional manner.
• Answer and direct phone calls; respond to emails.
• Schedule appointments and manage paperwork.
• Maintain accurate records and confidentiality.
• Support daily operations at the reception desk.
• Collaborate with other departments to ensure smooth operations.

Skills

Communication

Organizational skills

Problem-solving

Discretion/confidentiality

Professional demeanor

Customer service

Education

High School Diploma

Job description

The Villa at Poplar Hill in Warrenton, VA is hiring a Receptionist to be the first point of contact for residents, families, and staff. You will greet visitors, answer calls, and handle inquiries with professionalism.

This role requires strong communication, organization, and discretion to maintain confidential information while supporting daily administrative tasks and timely operations at the front desk. Join a friendly team in a fast-paced care setting that values compassion, reliability, and