Guest Experience Coordinator – Front Desk

Trustwell Living, LLC; Raytown (MO); On-site; USD 24,000 - 30,000; Full time

Job summary

Trustwell Living, LLC is seeking a receptionist partner to provide general office support at the community. You will answer calls, welcome guests, direct inquiries, manage mail, and assist with clerical duties to ensure smooth daily operations.

The role requires excellent communication, professional presentation, and the ability to work independently and with the administrative team. CPR/First Aid certification is preferred but not always required.

Qualifications

• 6 months to 1 year of relevant experience and/or training.
• High school diploma or GED preferred.

Responsibilities

• Answer telephones and direct callers to appropriate staff.
• Greet and direct visitors to the community.
• Take and retrieve messages for executives.
• Provide information including address, directions, fax numbers, website, and related details.
• Sort and forward incoming mail; maintain publications.
• Coordinate pick-up and delivery of express mail services.
• Assist in ordering, receiving, stocking, and distributing office supplies.
• Photocopy, fax, file, and collate as needed.
• Provide tours and collect initial inquiry information.
• Perform other duties as assigned.

Skills

Organizational skills

Verbal & written communication

Interpersonal skills

Independent worker

Team collaboration

Professional demeanor

Education

High school diploma or GED

Job description

Trustwell Living, LLC is seeking a receptionist partner to provide general office support at the community. You will answer calls, welcome guests, direct inquiries, manage mail, and assist with clerical duties to ensure smooth daily operations.

The role requires excellent communication, professional presentation, and the ability to work independently and with the administrative team. CPR/First Aid certification is preferred but not always required.