Community Concierge & Front Desk Specialist

Trustwell Living, LLC; Springfield (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Trustwell Living, LLC is seeking a Receptionist Partner to provide general office support and clerical tasks at our Springfield community. You will answer incoming calls, greet guests, direct calls to associates, manage mail, and assist with supplies and basic admin duties.

Responsibilities include handling messages, offering information about the community, coordinating mail services, and supporting the administrative team.

Qualifications

• Must have strong organizational skills and be neat, accurate, dependable and keep space clean.
• Excellent verbal and written communication skills with clear English speaking and writing ability.
• Willingness to cross-train with other community positions and maintain confidentiality.

Responsibilities

• Answers telephones and directs callers to appropriate staff or voicemail.
• Greets and directs visitors to the community.
• Takes and retrieves messages for executives.
• Provides callers with address, directions, fax numbers, website and related information.
• Receives, sorts and forwards incoming mail; maintains publications.
• Coordinates pick-up/delivery of express mail services.
• Assists in ordering, receiving, stocking, and distributing office supplies.
• Assists with photocopying, faxing, filing and collating tasks.
• Provides tours and collects initial inquiry information when needed.
• Performs other duties as assigned.

Skills

Phone etiquette

Interpersonal skills

Organizational skills

Verbal & written English

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Trustwell Living, LLC is seeking a Receptionist Partner to provide general office support and clerical tasks at our Springfield community. You will answer incoming calls, greet guests, direct calls to associates, manage mail, and assist with supplies and basic admin duties.

Responsibilities include handling messages, offering information about the community, coordinating mail services, and supporting the administrative team.