Guest Experience Coordinator - Front Desk

Service Corporation International; Miami (FL); On-site; USD 32,000 - 36,000; Full time

Job summary

Service Corporation International in Miami is seeking a receptionist to greet visitors, answer calls, direct inquiries, and support day-to-day front desk operations.

The role requires a high school diploma, strong MS Office skills, a professional phone manner, and the ability to handle sensitive information with tact. You will join a compassionate team and maintain a welcoming lobby and records.

Qualifications

• High School Diploma or equivalent.
• Six months receptionist/administrative support experience preferred.
• Proficient with MS Office; strong phone etiquette and confidentiality.
• Professional interpersonal skills to handle sensitive situations.

Responsibilities

• Greet guests and direct them to appropriate staff.
• Answer, screen, and route incoming calls.
• Notify staff of appointments and escort visitors.
• Maintain front desk area and provide beverages as needed.
• Receive mail and packages; maintain filing systems.
• May perform light typing or data entry.

Skills

MS Office Suite

Clear and professional speaking voice

Interpersonal skills

Poise and diplomacy

Education

High School Diploma or equivalent

Tools

Telephone systems

Job description

Service Corporation International in Miami is seeking a receptionist to greet visitors, answer calls, direct inquiries, and support day-to-day front desk operations.

The role requires a high school diploma, strong MS Office skills, a professional phone manner, and the ability to handle sensitive information with tact. You will join a compassionate team and maintain a welcoming lobby and records.