Guest Experience Coordinator (Front Desk)

Talentify; Coral Gables (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Brasfield & Gorrie is seeking a front desk receptionist in Miami, FL. The role delivers professional call handling, guest reception, information provisioning, mail management, and general office support.

Applicants should have 1–3 years of administrative experience, strong communication skills, and proficiency in Microsoft Office. The position is on-site and requires a high school diploma or GED.

Qualifications

• High School Diploma or GED required.
• 1–3 years of administrative experience in an office environment.
• Customer service driven with excellent verbal and written communication skills.
• Ability to multi-task and prioritize assignments with competing deadlines.
• Team oriented and self-starter mindset.
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Professionally answer all incoming calls and redirect them accordingly.
• Greet guests in a professional, friendly, hospitable manner.
• Provide callers with information such as address, directions, fax numbers, website, and related details.
• Receive, sort and forward mail daily; handle outgoing mail.
• Coordinate pickup and delivery of courier and express mail services.
• Assist in ordering, receiving, stocking and distributing office supplies.
• Update and distribute directories and lists monthly.
• Maintain calendar of conference room and training room events.
• Perform other duties and projects as assigned.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Team oriented

Self-starter

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Brasfield & Gorrie is seeking a front desk receptionist in Miami, FL. The role delivers professional call handling, guest reception, information provisioning, mail management, and general office support.

Applicants should have 1–3 years of administrative experience, strong communication skills, and proficiency in Microsoft Office. The position is on-site and requires a high school diploma or GED.