Guest Experience Coordinator (Front Desk)

WILLOW CREEK HEALTHCARE CENTER, LLC; Clovis (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Willow Creek Healthcare Center, LLC is seeking a friendly receptionist to manage front-desk duties and patient interactions in a strictly clerical role. You will greet visitors, answer calls, and support scheduling and mail handling in a reception/administrative area.

The position emphasizes confidentiality and professional communication, with basic Microsoft Office skills and a multiline phone system required.

Qualifications

• Must possess a high school diploma or GED.
• Experience as an administrative or receptionist is preferred.
• Proficiency with Microsoft Office and multiline phone systems.

Responsibilities

• Greet and welcome patients, clients, and visitors professionally.
• Answer telephone calls, take messages or forward as needed.
• Check visitors in and direct them to destinations.
• Inform staff of arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail and schedule appointments.

Skills

Reading & interpreting docs

Effective communication

Customer service mindset

Education

High school diploma or GED

Tools

Microsoft Office Suite

Multiline phone system

Job description

Willow Creek Healthcare Center, LLC is seeking a friendly receptionist to manage front-desk duties and patient interactions in a strictly clerical role. You will greet visitors, answer calls, and support scheduling and mail handling in a reception/administrative area.

The position emphasizes confidentiality and professional communication, with basic Microsoft Office skills and a multiline phone system required.