Resident Experience Concierge

Wiley Creek Memory Care; Foster (OR); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Wiley Creek Memory Care is seeking a friendly Receptionist to create welcoming first impressions for residents, visitors, and staff. You will answer calls, greet guests, and support the Office Manager with administrative tasks, while coordinating transportation and maintaining materials.

The role emphasizes excellent English communication, attention to detail, and the ability to multitask in a busy office environment using Word, Excel, and Google tools.

Qualifications

• Must possess a minimum of a high school diploma or equivalent.
• Experience in customer service and working within an office environment preferred.
• Exceptional communication skills in English, enabling effective interaction with residents and staff.
• Strong attention to detail and adept problem-solving abilities.
• Proficient in multitasking, prioritization, and time management.
• Comfortable with technology and proficient in various software programs, including Microsoft Word, Excel, Google, and others.
• Ability to schedule, provide follow-up and assist others with a professional customer service demeanor.

Responsibilities

• Coordinate incoming calls.
• Greeting visitors and residents warmly and direct them appropriately.
• Support Office Manager with required administrative tasks.
• Assist with resident maintenance requests.
• Manage transportation schedule.
• Ensure a constant stock of brochures, welcome packets, and related materials.

Skills

Communication

Attention to detail

Problem-solving

Multitasking

Time management

Customer service

Technology proficiency

Education

High school diploma

Tools

Microsoft Word

Excel

Google

Job description

Wiley Creek Memory Care is seeking a friendly Receptionist to create welcoming first impressions for residents, visitors, and staff. You will answer calls, greet guests, and support the Office Manager with administrative tasks, while coordinating transportation and maintaining materials.

The role emphasizes excellent English communication, attention to detail, and the ability to multitask in a busy office environment using Word, Excel, and Google tools.