Front Desk & Resident Care Coordinator

Focus Health Network; Milton (Northumberland County); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401K with company match

Paid Time Off & Sick time

Job summary

Focus Health Network is seeking a friendly Receptionist to manage the front desk, greet visitors, handle inquiries, and support daily administrative operations at our community-based facility.

The ideal candidate will have at least 1 year of receptionist or administrative experience, a warm and professional demeanor, and strong computer skills with Microsoft Office and multi-line phone systems. The role requires passing a background check and drug screening.

Qualifications

• High school diploma or equivalent required.
• 1+ years of receptionist or administrative experience (healthcare or hospitality background preferred!).
• Warm, professional, and patient demeanor with excellent communication skills.
• Proficient with computers and standard office software (Microsoft Office, multi-line phone systems).
• Ability to pass a standard background check and drug screening.

Responsibilities

• Greet & Guide: Welcome visitors, residents, and staff; direct them to the appropriate person or department.
• Communications: Answer a multi-line phone system, screen/forward calls, and take accurate messages.
• Administrative Support: Assist the management team with filing, data entry, sorting mail, and managing facility calendars.
• Security & Safety: Monitor visitor logs, issue badges, and follow all facility health and safety protocols.
• Resident Care: Assist residents with general inquiries and help facilitate a positive, vibrant community atmosphere.

Skills

Warm demeanor

Excellent communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Multi-line phone system

Job description

Focus Health Network is seeking a friendly Receptionist to manage the front desk, greet visitors, handle inquiries, and support daily administrative operations at our community-based facility.

The ideal candidate will have at least 1 year of receptionist or administrative experience, a warm and professional demeanor, and strong computer skills with Microsoft Office and multi-line phone systems. The role requires passing a background check and drug screening.