Front Desk & Guest Services Administrator

WILLOW CREEK HEALTHCARE CENTER, LLC; Clovis (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Willow Creek Healthcare Center, LLC is seeking a friendly receptionist to greet visitors and answer phones in the Reception/Administrative area. The role is strictly clerical with no clinical duties and requires professional communication, basic computer skills, and a neat, welcoming demeanor.

Responsibilities include scheduling, mail handling, logging visitors, maintaining the reception area, and supporting staff with general clerical tasks.

Qualifications

• High school diploma or GED required.
• Prior receptionist or administrative experience preferred.
• Ability to read, write, and interpret general policies.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors' arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain confidentiality of resident care information and report any unauthorized disclosures.

Skills

Phone etiquette

Microsoft Office

Clerical duties

Customer service

Education

High school diploma or GED

Tools

Multiline phone system

Filing & records management

Job description

Willow Creek Healthcare Center, LLC is seeking a friendly receptionist to greet visitors and answer phones in the Reception/Administrative area. The role is strictly clerical with no clinical duties and requires professional communication, basic computer skills, and a neat, welcoming demeanor.

Responsibilities include scheduling, mail handling, logging visitors, maintaining the reception area, and supporting staff with general clerical tasks.