Guest Experience Coordinator - Beauty & Service

LMAF Wax Group; Lafayette (LA); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted waxing services and retail

Competitive hourly wage $15–$20 +Bonus

Employer-paid basic life and AD&D

Health insurance and other benefits

Paid Time-Off

Referral programs

Resumo da oferta

European Wax Center is seeking a Guest Service Associate in Lafayette, LA to welcome guests, assist with check-in/check-out, and answer inquiries in a professional manner. You will help guests select services, explain promotions, and keep the reception area inviting.

The role offers an engaging customer service environment with competitive hourly pay, bonuses, health insurance options, and time-off benefits. Flexible scheduling includes evenings and weekends to fit team needs.

Qualificações

• High school diploma or equivalent; customer service experience preferred
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Approachable, friendly, and enthusiastic attitude
• Able to work flexible hours, including evenings and weekends

Responsabilidades

• Greet guests with a warm and friendly demeanor upon arrival
• Assist guests with check-in and check-out processes
• Manage booking appointments and handling customer inquiries over the phone and in-person
• Educate guests on services, products, and promotions
• Maintain a clean and organized reception area
• Handle transactions accurately and efficiently
• Contribute to a positive team environment by supporting fellow associates

Conhecimentos

Interpersonal communication

Customer service

Multi-tasking

Attention to detail

Friendly/approachable

Formação académica

High school diploma or equivalent

Ferramentas

Scheduling software

Descrição da oferta de emprego

European Wax Center is seeking a Guest Service Associate in Lafayette, LA to welcome guests, assist with check-in/check-out, and answer inquiries in a professional manner. You will help guests select services, explain promotions, and keep the reception area inviting.

The role offers an engaging customer service environment with competitive hourly pay, bonuses, health insurance options, and time-off benefits. Flexible scheduling includes evenings and weekends to fit team needs.