Front Desk & Guest Experience Host

Eastern Controls LLC of PA; Newtown Square (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Eastern Controls LLC of PA is seeking a professional Front Desk / Office Administrator to greet visitors, manage the lobby, and coordinate hospitality and meeting support. This role requires strong MS Office skills, experience with CRM/ERP systems, and excellent communication and organizational abilities to ensure a polished, welcoming environment throughout the workday.

The successful candidate will handle mail, deliveries, scheduling, travel arrangements, and provide cross-departmental

Qualifications

• Education required: high school diploma or equivalent.
• 3+ years of office experience.
• Proficiency in MS Office and basic CRM/ERP usage.
• Excellent verbal and written communication.
• Strong organizational and time-management skills.
• Ability to multitask and maintain accuracy.
• Professional telephone etiquette and customer service orientation.
• Ability to work independently and collaboratively.

Responsibilities

• Greet visitors and manage front desk operations.
• Coordinate lobby hospitality and catering for meetings.
• Manage the company phone system and routing.
• Handle mail, deliveries, and general admin tasks.
• Provide cross-departmental administrative support.
• Support end-of-day security and desk closeout activities.

Skills

Microsoft Office

CRM/ERP

Data entry

Verbal communication

Customer service

Organizational skills

Multitasking

Attention to detail

Independent work

Telephone etiquette

Confidentiality

Education

High school diploma or equivalent

Job description

Eastern Controls LLC of PA is seeking a professional Front Desk / Office Administrator to greet visitors, manage the lobby, and coordinate hospitality and meeting support. This role requires strong MS Office skills, experience with CRM/ERP systems, and excellent communication and organizational abilities to ensure a polished, welcoming environment throughout the workday.

The successful candidate will handle mail, deliveries, scheduling, travel arrangements, and provide cross-departmental