Guest Experience Coordinator

HKS, Inc.; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

HKS, Inc. in Dallas, TX seeks a receptionist to welcome visitors and provide general admin support to employees. You will handle phone calls with energy, greet guests, and maintain a welcoming lobby, playing a key role with clients and internal teams.

Responsibilities include directing calls, updating directories, coordinating meetings, and assisting with scheduling, meetings, travel, and presentations. Must be able to multitask and work collaboratively in a fast-paced environment.

Qualifications

• High school education; college level preferred.
• 1+ years of related experience.
• Experience in MS Office Suite including Outlook, Word, Excel, PowerPoint and Teams.
• Experience in switchboard/reception work.
• Strong written and verbal communication.
• Able to problem-solve and collaborate on solutions.
• Team-oriented and able to manage multiple priorities.

Responsibilities

• Receives and accurately directs incoming phone calls with energy and professionalism
• Ensures phone calls are redirected accordingly
• Greets and directs clients and other visitors in a courteous and timely manner
• May update and distribute office phone directory as needed
• Maintains the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times
• May sort mail deliveries and other administrative tasks in support of office operations
• May assist in scheduling and organizing activities such as meetings, travel, conferences and interviews
• May assist in desktop publishing activities for correspondence and presentations
• May maintain parking records and collection of parking cards as needed
• Directs couriers and deliveries
• Provides administrative support as directed

Skills

Phone etiquette

Communication skills

Multitasking

Teamwork

Deadline-oriented

Education

High school diploma or equivalent

College level coursework encouraged

Tools

MS Office Suite

Job description

HKS, Inc. in Dallas, TX seeks a receptionist to welcome visitors and provide general admin support to employees. You will handle phone calls with energy, greet guests, and maintain a welcoming lobby, playing a key role with clients and internal teams.

Responsibilities include directing calls, updating directories, coordinating meetings, and assisting with scheduling, meetings, travel, and presentations. Must be able to multitask and work collaboratively in a fast-paced environment.