Guest Experience Concierge - Senior Living

Pivotal Health Care; Gladstone (MO); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health plans

EAP

401k

PTO

Holiday pay

Volunteer time off

Competitive wages & shift differentia

Referral bonus

Service award

Career development

Tuition assistance

Team environment

Job summary

Linden Woods Village in Gladstone, MO is seeking a friendly Concierge - Receptionist to be the first point of contact for residents and visitors. You will greet guests, answer phones, and support administrative tasks in a welcoming, family-like environment.

The role requires a High School diploma or equivalent, basic computer skills, and familiarity with Microsoft Office. Prior receptionist experience is preferred, and the team emphasizes care for seniors and quality service.

Qualifications

• High School diploma or equivalent.
• Be computer literate and familiar with Microsoft Office products.

Responsibilities

• Answer and direct all in-coming phone calls.
• Greet all customers and direct them as needed.
• Have working knowledge as to the roles and responsibilities of management staff.
• Ability to communicate effectively the services and products that Community offers.
• Assist Business Manager with AP coding, statements, and Resident Trust Fund.

Skills

Customer service

Phone etiquette

Warm attitude

Education

High School diploma

Tools

Microsoft Office

Job description

Linden Woods Village in Gladstone, MO is seeking a friendly Concierge - Receptionist to be the first point of contact for residents and visitors. You will greet guests, answer phones, and support administrative tasks in a welcoming, family-like environment.

The role requires a High School diploma or equivalent, basic computer skills, and familiarity with Microsoft Office. Prior receptionist experience is preferred, and the team emphasizes care for seniors and quality service.