Concierge - Receptionist (87707)

Pivotal Health Care; Gladstone (MO); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health plans

EAP

401k

PTO

Holiday pay

Volunteer time off

Competitive wages & shift differentia

Referral bonus

Service award

Career development

Tuition assistance

Team environment

Job summary

Linden Woods Village in Gladstone, MO is seeking a friendly Concierge - Receptionist to be the first point of contact for residents and visitors. You will greet guests, answer phones, and support administrative tasks in a welcoming, family-like environment.

The role requires a High School diploma or equivalent, basic computer skills, and familiarity with Microsoft Office. Prior receptionist experience is preferred, and the team emphasizes care for seniors and quality service.

Qualifications

• High School diploma or equivalent.
• Be computer literate and familiar with Microsoft Office products.

Responsibilities

• Answer and direct all in-coming phone calls.
• Greet all customers and direct them as needed.
• Have working knowledge as to the roles and responsibilities of management staff.
• Ability to communicate effectively the services and products that Community offers.
• Assist Business Manager with AP coding, statements, and Resident Trust Fund.

Skills

Customer service

Phone etiquette

Warm attitude

Education

High School diploma

Tools

Microsoft Office

Job description

Job Details: Job Location: Linden Woods Village - Gladstone, MO, Position Type: PRN, Salary Range: Undisclosed, Job Category: Admin - Clerical, Linden Woods Village is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.

In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.

Benefits:

We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:

• Health, Dental, & Vision Care Plans with company cost share (full-time only)
• Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
• 401(k) with company match
• PTO
• Holiday Premium Pay
• Volunteer Time Off
• Competitive Wages & Shift Differentials
• Referral Bonus
• Service Award Bonus
• Career Path Development
• Tuition Assistance & Certification Course Payment
• Fun & engaging team environment

If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading!

Role:

We are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.

Responsibilities:

• Answer and direct all in-coming phone calls
• Greet all customers and direct them as needed
• Have working knowledge as to the roles and responsibilities of management staff
• Ability to communicate effectively the services and products that Community offers
• Assist Business Manager with AP coding, statements, and Resident Trust Fund

Qualifications:

• High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products.
• Receptionist experience preferred.

Our Community is a part of a family of Retirement Communities which include:

• Colonial Village, Overland Park, KS
• Maggie's Place of Colonial Village, Overland Park, KS
• Westchester Village, Lenexa KS
• Linden Woods Village, Gladstone, MO
• Raintree Village, Lee's Summit, MO
• Prairie Vista Village, Altoona, IA
• Terrace Glen Village, Marion, IA
• Cedar Ridge Village, West Des Moines, IA
• Northridge Village, Ames, IA
• Kennybrook Village, Grimes, IA

We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines.

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