Guest Experience Concierge - Part Time, Flexible Weekend Hours

FirstService Residential; Atlanta (GA); On-site; USD 26,000 - 28,000; Part time

Job summary

FirstService Residential in Atlanta is seeking a part-time Front Desk Associate to act as the face of our service at supported properties. You will greet residents and guests, manage access, handle deliveries, and assist service providers with professional, friendly interactions.

The role emphasizes independent work, safety procedures, and quality customer service in a fast-paced environment. Flexible weekend hours are required, with shift options such as 7a-3p, 12p-8p, or 3p-11p.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to communicate and guide residents, guests, and service providers.

Responsibilities

• Greeting and directing residents, guests, and invitees.
• Monitoring and controlling access to the building.
• Handling deliveries and packages.
• Greet, assist, and oversee residents and visitors.
• Monitor fire alarm emergency response system.
• Resolve and follow up on complaints or issues.
• Maintain daily records and forms.
• Follow safety procedures to maintain a safe work environment.
• Other duties as needed.

Skills

Greeting & guest service

Access control

Deliveries handling

Communication

Problem solving

Safety awareness

Job description

FirstService Residential in Atlanta is seeking a part-time Front Desk Associate to act as the face of our service at supported properties. You will greet residents and guests, manage access, handle deliveries, and assist service providers with professional, friendly interactions.

The role emphasizes independent work, safety procedures, and quality customer service in a fast-paced environment. Flexible weekend hours are required, with shift options such as 7a-3p, 12p-8p, or 3p-11p.