Guest Experience Concierge — Luxury Residence & Perks

Greystar Worldwide, LLC; Seattle, Northern (WA, KY); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Housing discount

Cell phone allowance

Bonus incentives

Benefits package

Job summary

Greystar’s Museum House in Seattle seeks an experienced Concierge to deliver exceptional resident services and programs. You will greet guests, answer calls, and support move-ins, with access to housing discounts and a comprehensive benefits package.

Ideal candidates show strong service orientation, professional presentation, and knowledge of the local area to assist residents and visitors. Some evenings, weekends, and holidays are required.

Qualifications

• Excellent customer service and ability to interact with a diverse group of people.
• Professional dress and communication skills.
• Strong organizational skills with high attention to detail.
• Knowledge about the neighborhood to assist residents and guests.
• Proficiency in using computers, internet, and basic software.

Responsibilities

• Be part of a team and provide excellent customer service.
• Greet prospects and residents and ensure comfort while they wait.
• Answer phone calls and route to the right team member.
• Maintain guest suite schedule for payment and cleanliness on arrival.
• Ensure clubhouse amenities are ready before leasing office opens.

Skills

Customer service

Professional communication

Organizational skills

Neighborhood knowledge

Computer skills

Tools

Leasing software

CRM software

Job description

Greystar’s Museum House in Seattle seeks an experienced Concierge to deliver exceptional resident services and programs. You will greet guests, answer calls, and support move-ins, with access to housing discounts and a comprehensive benefits package.

Ideal candidates show strong service orientation, professional presentation, and knowledge of the local area to assist residents and visitors. Some evenings, weekends, and holidays are required.