Guest Experience Concierge & Front Desk Lead

Columbia-Hospitality; Seattle (WA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Get Paid Daily

Paid Time off & Holiday Pay

Medical, Dental, Vision

401K

HSA/FSA Plans

Employee Assistance Program

Discounted Lodging, Dining, Spa, Golf,

Referral Bonus

Online Learning Platform

Committee Participation Opportunities

Growth opportunities across locations

Job summary

Columbia Hospitality is seeking a Concierge for ENSO Condominiums in Seattle. You will front the desk, connect with guests, schedule amenity space, manage deliveries, and help maintain safety and community standards. Strong project management and communication skills are valued.

We look for customer service experience, fluency in English, and proficiency with Microsoft Office. Enjoy a values-driven, inclusive culture with extensive employee perks and growth opportunities.

Qualifications

• Experience in customer service roles is preferred.
• Ability to read, write and speak English fluently.
• Proficiency with Microsoft Office (Word/Excel) preferred.

Responsibilities

• Manage front desk and guest interactions with professionalism.
• Coordinate amenity space bookings and manage deliveries.
• Monitor building security and maintain logs for shift handover.
• Respond to resident and guest requests promptly and courteously.

Skills

Customer service

Fluent English

MS Office

Tools

Microsoft Word

Microsoft Excel

Job description

Columbia Hospitality is seeking a Concierge for ENSO Condominiums in Seattle. You will front the desk, connect with guests, schedule amenity space, manage deliveries, and help maintain safety and community standards. Strong project management and communication skills are valued.

We look for customer service experience, fluency in English, and proficiency with Microsoft Office. Enjoy a values-driven, inclusive culture with extensive employee perks and growth opportunities.