Concierge & Guest Experience Lead — Daily Pay & Perks

Columbia Hospitality; Portland (OR); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Get Paid Daily

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401K

HSA/FSA Plans

Referral Bonus

Discounted Lodging

Employee Assistance

Job summary

Columbia Hospitality's Cosmopolitan On The Park in Portland, OR seeks a Concierge to manage front desk operations, connect with guests, and coordinate amenities and deliveries. Strong project management, communication, and conflict resolution skills are essential to build lasting community relationships.

The role emphasizes guest service, security awareness, and collaboration with team members to ensure a seamless owner and guest experience in a dynamic property.

Qualifications

• Customer service experience preferred.
• English reading/writing fluency required.
• Proficiency in Microsoft Office, especially Word and Excel.

Responsibilities

• Manage the front desk and guest communications.
• Schedule amenity space and coordinate deliveries.
• Assist with building security and safety procedures.
• Maintain professional relationships with residents and guests.
• Respond to requests and inquiries promptly and courteously.

Skills

Customer service

English fluency

MS Word & Excel

Tools

Microsoft Word

Excel

Job description

Columbia Hospitality's Cosmopolitan On The Park in Portland, OR seeks a Concierge to manage front desk operations, connect with guests, and coordinate amenities and deliveries. Strong project management, communication, and conflict resolution skills are essential to build lasting community relationships.

The role emphasizes guest service, security awareness, and collaboration with team members to ensure a seamless owner and guest experience in a dynamic property.