Guest Experience Concierge — Daily Pay & Benefits

Joella; Chapel Hill (NC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

Life Insurance

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts

Job summary

Schulte Hospitality Group in the United States is seeking a dynamic Guest Service Representative to greet guests, manage check-ins, and deliver exceptional service with a smile in a fast-paced front desk environment. The role emphasizes attention to detail, effective communication, and teamwork.

The position offers a competitive benefits package and opportunities for career growth within SHG's expanding hospitality portfolio.

Qualifications

• Basic computer skills required for daily front desk tasks.
• Ability to communicate effectively verbally and in writing.
• Goal to exceed guest expectations and provide exceptional service.

Responsibilities

• Greet guests on arrival with personal recognition.
• Assist with check-in and check-out and respond to guest inquiries.
• Maintain front desk area in a clean, organized manner.
• Handle guest information with care and follow data protection procedures.
• Support lobby activation and other duties as assigned.

Skills

Basic computer skills

Effective communication

Guest service mindset

Education

High School diploma

Tools

Front desk software

Job description

Schulte Hospitality Group in the United States is seeking a dynamic Guest Service Representative to greet guests, manage check-ins, and deliver exceptional service with a smile in a fast-paced front desk environment. The role emphasizes attention to detail, effective communication, and teamwork.

The position offers a competitive benefits package and opportunities for career growth within SHG's expanding hospitality portfolio.