Front Desk Clerk

Equity LifeStyle Properties, Inc.; Riverside (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) employer match

Paid vacations/holidays/sick time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Arcadia, Florida. You will deliver exceptional guest and resident service, act as a point of contact, and support daily operations at the front desk.

The role emphasizes strong customer service, organization, and the ability to learn new systems. A comprehensive benefits package is provided along with opportunities for career growth at ELS.

Qualifications

• 1+ years of experience in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information.
• Process payments and deposits.
• Run reports and submit maintenance requests to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service experience

Strong organizational skills

Meticulous attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Arcadia, Florida.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.