Guest Experience Concierge – Front Desk

SPS

New York (NY)

On-site

USD 25,000 - 26,000

Full time

2 days ago

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Benefits offered by this job

Career Growth

Paid Time Off

Bonuses

Medical Benefits

Job summary

Top of the Rock at Rockefeller Center in New York City is seeking a Receptionist to greet visitors, answer calls, and uphold a professional image while delivering courteous service. You will report to Client Services leadership and work on-site with daytime, evening, weekend, and holiday hours.

The role includes light administrative tasks, mail support, and occasional help with meetings and events. A high school diploma and 1–3 years in reception or customer service are expected, with

Qualifications

1–3 years in reception, administrative or customer service roles.
Strong written and verbal English communication skills.
Proficiency in MS Office and standard office systems.
Must maintain professional appearance and adhere to company policies.

Responsibilities

Answer and route incoming calls professionally and efficiently.
Greet and register visitors, issue temporary or replacement badges.
Maintain visitor logs and access cards; coordinate deliveries with Mail Room.
Provide light administrative support (scheduling meetings, catering, clerical tasks).
Keep reception and meeting areas clean and stocked; monitor supplies and equipment.

Skills

Customer service

English proficiency

Multi-tasking

Professional appearance

Teamwork

Discretion

Education

High School Diploma

1–3 years reception experience

Tools

MS Office

Job description

The role includes light administrative tasks, mail support, and occasional help with meetings and events. A high school diploma and 1–3 years in reception or customer service are expected, with

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