Guest Experience Concierge — Front Desk

HRI Hospitality; New Orleans (LA); On-site; USD 19,000 - 25,000; Part time

Job summary

The Barnett Hotel in New Orleans is seeking a Part-Time Guest Services Agent to deliver warm, guest-centered service from arrival to departure. You will check guests in and out, assist with reservations and billing, and provide local recommendations to enhance their stay.

This afternoon and evening shift role offers opportunities to engage with guests and contribute to memorable experiences in a vibrant, Art Deco hospitality setting.

Qualifications

• Genuine passion for hospitality with a warm, guest-focused approach.
• Strong communication and interpersonal skills for guest interactions.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet guests and perform check-ins/outs with accuracy.
• Assist with reservations, billing, and payment processing.
• Provide concierge-style recommendations for local dining and activities.
• Coordinate with Housekeeping, Engineering, Valet and others to ensure timely service.
• Assist VIP arrivals and special requests to enhance the guest experience.

Skills

Guest service

Communication

Multi-tasking

Problem solving

Flexibility

Education

High school diploma

Tools

Hotel PMS Opera Cloud

Job description

The Barnett Hotel in New Orleans is seeking a Part-Time Guest Services Agent to deliver warm, guest-centered service from arrival to departure. You will check guests in and out, assist with reservations and billing, and provide local recommendations to enhance their stay.

This afternoon and evening shift role offers opportunities to engage with guests and contribute to memorable experiences in a vibrant, Art Deco hospitality setting.