Part-Time Concierge Guest Services Agent

The Barnett; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

The Barnett Hotel in New Orleans invites applications for a Part-time Guest Services Agent. The role focuses on afternoon and evening coverage, delivering warm hospitality, seamless check-ins, and personalized guest experiences.

Ideal candidates are organized, customer-focused, and able to balance multiple priorities in a fast-paced setting while adhering to Hyatt brand standards and hotel policies.

Qualifications

• High school diploma preferred.
• Hospitality/front desk experience preferred.
• Experience with Opera Cloud PMS is a plus.
• Second language ability is a plus.

Responsibilities

• Greet guests warmly and create a memorable first impression.
• Check guests in/out, manage reservations, and process payments accurately.
• Provide concierge-style recommendations for dining and local attractions.
• Respond to guest requests promptly and seek to exceed expectations.
• Coordinate with Housekeeping, Engineering, Valet, and other departments.

Skills

Hospitality mindset

Customer service

Communication skills

Multitasking

Organizational skills

Education

High school diploma

Tools

Opera Cloud PMS

Job description

The Barnett Hotel in New Orleans invites applications for a Part-time Guest Services Agent. The role focuses on afternoon and evening coverage, delivering warm hospitality, seamless check-ins, and personalized guest experiences.

Ideal candidates are organized, customer-focused, and able to balance multiple priorities in a fast-paced setting while adhering to Hyatt brand standards and hotel policies.