Guest Experience Concierge - Front Desk

Sunbelt; Greenwood (SC); On-site; USD 26,000 - 38,000; Full time

Job summary

Sunbelt in Greenwood, SC is seeking a courteous front desk agent to warmly welcome guests, answer reservations and in-house inquiries, and provide accurate information about hotel services.

The role requires strong computer skills, cash handling, and the ability to work in a fast-paced environment while maintaining a premier guest experience; candidates must be able to stand for extended periods and remain professional under pressure.

Qualifications

• Excellent customer relations skills.
• Good computer skills.
• Must be able to work in a fast paced environment.
• Accurately handle cash and charges.
• Stand for long periods of time.
• Possess a total commitment to guest satisfaction.

Responsibilities

• Greet arriving and departing guests professionally.
• Respond to telephone and in-person inquiries regarding reservations and hotel information.
• Assist guests with guest concerns and provide timely information and services.

Skills

Customer relations

Computer skills

Fast-paced

Cash handling

Stamina

Guest satisfaction

Job description

Sunbelt in Greenwood, SC is seeking a courteous front desk agent to warmly welcome guests, answer reservations and in-house inquiries, and provide accurate information about hotel services.

The role requires strong computer skills, cash handling, and the ability to work in a fast-paced environment while maintaining a premier guest experience; candidates must be able to stand for extended periods and remain professional under pressure.