Guest Experience Concierge – Flexible Hours & Growth

Studio City Court Yard Hotel; Los Angeles (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k)

Employee discount

Job summary

Studio City Court Yard Hotel is looking for a dedicated Guest Services Representative to join their team in Los Angeles, CA. You will greet guests, register them into the hotel, and provide excellent customer service by addressing inquiries and resolving issues as they arise.

The ideal candidate should have a high school diploma, must be customer-oriented with strong communication skills, and be able to work flexible hours including nights and weekends. This position provides various benefits along with growth opportunities.

Qualifications

• Must speak, read, and understand primary workplace languages.
• Good verbal and written communication skills are essential.
• Extensive knowledge of hotel services and local attractions.

Responsibilities

• Greet and welcome guests upon arrival.
• Respond to guest inquiries and resolve complaints promptly.
• Register guests and process payments accurately.
• Assist guests with luggage and provide local information.

Skills

Communication skills

Customer service

Basic computational ability

Basic computer skills

Education

High School diploma

Job description

Studio City Court Yard Hotel is looking for a dedicated Guest Services Representative to join their team in Los Angeles, CA. You will greet guests, register them into the hotel, and provide excellent customer service by addressing inquiries and resolving issues as they arise.

The ideal candidate should have a high school diploma, must be customer-oriented with strong communication skills, and be able to work flexible hours including nights and weekends. This position provides various benefits along with growth opportunities.