Guest Experience Concierge | Flexible Hours & Growth

Tru by Hilton Midtown - Cleveland, Ohio; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Opportunities to grow in hospitality

Job summary

Tru by Hilton Midtown - Cleveland, Ohio is seeking a Front Desk & Treat Shop Associate to enhance guest experiences through excellent service. This role involves greeting guests, managing check-ins, and maintaining a clean environment. Candidates should be guest-focused, reliable, and available to work flexible hours. Join our team in providing top-notch hospitality in a fast-paced, dynamic environment, with opportunities for career growth and a competitive pay structure.

Qualifications

• Reliable with flexible availability, including evenings, weekends, and holidays.
• Physically able to stand for long periods and perform light lifting as needed.

Responsibilities

• Greet guests warmly and build personal connections.
• Manage guest check-in/out and handle transactions.
• Maintain a clean front desk and market area.
• Complete all required training and compliance tasks.

Skills

Guest-focused

Professionalism

Basic computer use

Strong communication

Problem-solving

Job description

Tru by Hilton Midtown - Cleveland, Ohio is seeking a Front Desk & Treat Shop Associate to enhance guest experiences through excellent service. This role involves greeting guests, managing check-ins, and maintaining a clean environment. Candidates should be guest-focused, reliable, and available to work flexible hours. Join our team in providing top-notch hospitality in a fast-paced, dynamic environment, with opportunities for career growth and a competitive pay structure.