Guest Experience Concierge

CBRE; Seattle (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

401k

Internal advancement

Work/life balance

Competitive Pay

Job summary

CBRE is seeking a Concierge in Seattle to greet guests, log service requests, and coordinate activities for visitors and tenants. The role centers on desk reception and hospitality, with on-site parking validation and company shuttles.

It requires 5+ years of related experience and strong MS Office skills. Responsibilities include delivering excellent customer service, maintaining local business recommendations, and following security procedures.

Qualifications

• Requires a High School Diploma or GED with 5+ years of related experience.
• Prior shift manager or supervisory experience preferred.
• Expert knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Excellent organizational skills with a master-level inquisitive mindset.

Responsibilities

• Be the first point of contact for all entering the facility and greet guests.
• Record and log service requests and track statuses; assist management as needed.
• Arrange and confirm recreational, dining, and business activities on request.
• Deliver world-class customer service and encourage referrals to the location.
• Build and maintain a database of local business recommendations.
• Follow security and emergency procedures to ensure safety in the building.
• Acknowledge inquiries and provide solutions in a professional manner.
• Contribute to team objectives and model CBRE RISE values.

Skills

Customer service

Microsoft Office

Organizational skills

Communication

Education

High school diploma or GED

Job description

CBRE is seeking a Concierge in Seattle to greet guests, log service requests, and coordinate activities for visitors and tenants. The role centers on desk reception and hospitality, with on-site parking validation and company shuttles.

It requires 5+ years of related experience and strong MS Office skills. Responsibilities include delivering excellent customer service, maintaining local business recommendations, and following security procedures.