Guest Experience Concierge

PEG Company; Ogden (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

PEG Company is seeking a Front Desk Agent in Ogden, Utah. This role involves greeting guests, managing check-in/check-out procedures, and providing information about hotel services. Ideal candidates will have strong communication and interpersonal skills, plus experience in customer service.

The position requires the ability to multitask and maintain professionalism in a fast-paced environment. Flexible scheduling is a must, as well as the ability to meet physical requirements such as standing for extended periods.

Qualifications

• Previous experience in a front desk, reception, or customer service role desirable.
• Ability to remain calm and professional under pressure.
• Flexible schedule availability, including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests upon arrival.
• Perform check-in and check-out procedures.
• Handle guest inquiries and provide information about services.

Skills

Strong communication

Problem-solving

Interpersonal skills

PMS experience

Bilingual skills

Education

High school diploma or equivalent

Job description

PEG Company is seeking a Front Desk Agent in Ogden, Utah. This role involves greeting guests, managing check-in/check-out procedures, and providing information about hotel services. Ideal candidates will have strong communication and interpersonal skills, plus experience in customer service.

The position requires the ability to multitask and maintain professionalism in a fast-paced environment. Flexible scheduling is a must, as well as the ability to meet physical requirements such as standing for extended periods.