Guest Experience Concierge

The Greystone Inn; North Carolina; On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Job summary

The Greystone Inn in North Carolina is seeking a friendly, guest-focused team member for the front desk. You will be the face of the inn, greeting guests and coordinating their stay with warmth and professionalism.

Key duties include assisting guests from arrival to departure, handling reservations, providing directions, and maintaining knowledge of room types, rates, and local attractions. The role requires strong communication and multitasking in a dynamic hospitality environment.

Qualifications

• Be friendly and smiling.
• Good communication skills.
• Comfortable using a computer and learning new systems.
• Ability to adapt to changing environment and handle multiple priorities.
• Ability to stand throughout shift and occasionally lift up to 15 lbs.

Responsibilities

• Assist guests from arrival to departure.
• Input and retrieve information in the reservation system; assist with reservations and directions.
• Maintain thorough knowledge of hotel information: room types, rates, packages, local areas.

Skills

Friendly attitude

Communication skills

Computer literacy

Adaptability

Multi-tasking

Job description

The Greystone Inn in North Carolina is seeking a friendly, guest-focused team member for the front desk. You will be the face of the inn, greeting guests and coordinating their stay with warmth and professionalism.

Key duties include assisting guests from arrival to departure, handling reservations, providing directions, and maintaining knowledge of room types, rates, and local attractions. The role requires strong communication and multitasking in a dynamic hospitality environment.