Front Desk Attendant

The Greystone Inn; North Carolina; On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Job summary

The Greystone Inn in North Carolina is seeking a friendly, guest-focused team member for the front desk. You will be the face of the inn, greeting guests and coordinating their stay with warmth and professionalism.

Key duties include assisting guests from arrival to departure, handling reservations, providing directions, and maintaining knowledge of room types, rates, and local attractions. The role requires strong communication and multitasking in a dynamic hospitality environment.

Qualifications

• Be friendly and smiling.
• Good communication skills.
• Comfortable using a computer and learning new systems.
• Ability to adapt to changing environment and handle multiple priorities.
• Ability to stand throughout shift and occasionally lift up to 15 lbs.

Responsibilities

• Assist guests from arrival to departure.
• Input and retrieve information in the reservation system; assist with reservations and directions.
• Maintain thorough knowledge of hotel information: room types, rates, packages, local areas.

Skills

Friendly attitude

Communication skills

Computer literacy

Adaptability

Multi-tasking

Job description

About Us:

At The Greystone Inn, we believe in the power of a great team. When you visit our beautiful property that offers sweeping views of the North Carolina mountains and Lake Toxaway, you will find our dedicated, fun, and supportive crew creating incredible experiences for visitors from all over the world.

We believe that employees are our most important resource and our success depends upon delivering an exceptional experience to every customer, every time. If you deeply believe in this too, keep reading!

The Position:

First impressions matter, and that's where you come in! You will serve as the face of The Greystone Inn. Your interactions with our guests will have an important impact and set the tone for their entire stay.

Warm, empathetic, with a genuine interest in meeting new people, you will have many opportunities to brighten someone's day. As a customer-oriented team member you have good communication, problem solving, and multi-tasking skills, and love to have variety in your daily work.

Additional responsibilities include:

• Helping guests throughout their entire stay, from arrival to departure
• Inputting and retrieving information from our reservation system, assisting with reservations, and providing directions and information as requested
• Having a thorough knowledge of our hotel information including room types, rates, packages, and local areas of interest
• Be the point of contact for all guest requests and communication

Qualifications

• Be friendly and smiling
• Good communication skills
• Comfortable using a computer and learning new systems
• Ability to adapt to a changing environment and handle multiple priorities
• Ability to stand throughout shift and occasionally lift up to 15 lbs.

Benefits

• We are committed to taking care of you as our employee by providing opportunities to learn and grow in a fun-loving, welcoming environment where your effort and hard work are appreciated. Health benefits are offered to full time employees.

If you enjoy helping others, working as a team, and building your experience in a booming hospitality industry, please consider joining us!