Guest Experience Ambassador

MAAX BATH; Lake Toxaway (NC); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Health benefits

Résumé du poste

The Greystone Inn in Lake Toxaway, NC is seeking a cheerful Guest Services Associate to greet guests, assist with check-in/check-out, and provide information about local attractions. You will be the face of the inn, delivering warm, empathetic service and handling requests with multi-tasking and strong communication.

Responsibilities include guiding guests from arrival to departure, managing reservations in our system, and maintaining knowledge of room types, rates, and packages.

Qualifications

• Be friendly and smiling.
• Good communication skills.
• Comfortable using a computer and learning new systems.
• Ability to adapt to a changing environment and handle multiple priorities.
• Ability to stand throughout shift and lift up to 15 lbs.

Responsabilités

• Greet guests and be the face of The Greystone Inn.
• Assist guests with reservations, directions and information.
• Have thorough knowledge of room types, rates, packages, and local attractions.
• Be the point of contact for all guest requests and communication.

Connaissances

Friendliness

Communication skills

Computer literacy

Adaptability

Physical stamina

Description du poste

The Greystone Inn in Lake Toxaway, NC is seeking a cheerful Guest Services Associate to greet guests, assist with check-in/check-out, and provide information about local attractions. You will be the face of the inn, delivering warm, empathetic service and handling requests with multi-tasking and strong communication.

Responsibilities include guiding guests from arrival to departure, managing reservations in our system, and maintaining knowledge of room types, rates, and packages.