Guest Experience Concierge

Opensity Solutions; New York (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

Opensity Solutions in New York is seeking a proactive Concierge to deliver exceptional guest service and create a welcoming experience for all visitors. You will be the main point of contact, assisting with inquiries, providing information, and offering personalized recommendations to enhance their stay.

Reporting to the Lead Concierge or Client Relations Manager, you will coordinate reservations, handle special requests, and ensure guests enjoy a smooth, stress-free experience during their time

Qualifications

• Experience in guest-facing roles preferred.
• Strong communication and interpersonal skills.
• Ability to handle multiple inquiries with discretion.

Responsibilities

• Deliver exceptional customer service and create a welcoming experience for guests.
• Serve as main point of contact for inquiries and information.
• Coordinate reservations and assist with special requests to ensure a seamless stay.

Skills

Guest services

Communication skills

Job description

Opensity Solutions in New York is seeking a proactive Concierge to deliver exceptional guest service and create a welcoming experience for all visitors. You will be the main point of contact, assisting with inquiries, providing information, and offering personalized recommendations to enhance their stay.

Reporting to the Lead Concierge or Client Relations Manager, you will coordinate reservations, handle special requests, and ensure guests enjoy a smooth, stress-free experience during their time