Guest Experience Concierge

*US AMR-Jones Lang LaSalle Americas, Inc.; Milwaukee (WI); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical/Dental/Vision coverage

Paid parental leave

Job summary

Jones Lang LaSalle Incorporated, Milwaukee office, is seeking a Receptionist to deliver exceptional guest experiences. You will greet visitors, manage inquiries, and support office services while upholding a professional appearance and company standards.

The role requires minimum 2 years in customer service, fluency in English, and the ability to multi-task in a dynamic environment. Benefits include a comprehensive package and opportunities for growth.

Qualifications

• Minimum 2 years previous customer service-related experience.
• Fluency in English and the local language is required.
• Proficient in a range of information technology tools and platforms.
• Minimal physical activity such as carrying small packages.

Responsibilities

• Enthusiastically welcome all guests and assist with arrival, orientation and departure.
• Maintain a polished, professional appearance and wear the uniform.
• Create memorable guest experiences with a warm, welcoming personality.
• Respond promptly to guest inquiries and email correspondence.
• Share knowledge of office services and amenities to help guests feel welcomed and productive.
• Collaborate with teammates to improve guest services and processes.
• Manage conference room bookings and assist with event setup as needed.
• Back up support for Workplace Associate duties and vendor access.

Skills

Customer service

English fluency

Multi-tasking

IT tools

Communication skills

Job description

Jones Lang LaSalle Incorporated, Milwaukee office, is seeking a Receptionist to deliver exceptional guest experiences. You will greet visitors, manage inquiries, and support office services while upholding a professional appearance and company standards.

The role requires minimum 2 years in customer service, fluency in English, and the ability to multi-task in a dynamic environment. Benefits include a comprehensive package and opportunities for growth.