Front Desk Concierge & Guest Experience

Jones Lang LaSalle Incorporated; Reston (VA); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Reston, VA is seeking a Receptionist to deliver outstanding hospitality and support to visitors and staff at the front desk. You will greet guests, manage registrations, answer inquiries, coordinate with vendors and staff, and uphold security and service standards to ensure a seamless, high-quality guest experience daily.

The role requires 1-2 years of customer service, proficiency in Google Suite and strong organizational skills, with opportunities for growth

Qualifications

• 1-2 years of customer service experience, preferably from hospitality or corporate offices.
• Excellent organization and communication skills, both oral and written.
• Proficient in Google Suite and able to adapt to new processes.

Responsibilities

• Elevate the guest journey through personalized greetings and attentive service.
• Greet guests upon arrival and provide professional, friendly service.
• Serve as the central information hub connecting employees, visitors and vendors.
• Handle guest concerns with prompt and gracious resolution.
• Input registrations and manage visitor data and badges.
• Support security and badge onboarding processes.

Skills

Customer service

English communication

Organization

Tools

Google Suite

Job description

Jones Lang LaSalle Incorporated in Reston, VA is seeking a Receptionist to deliver outstanding hospitality and support to visitors and staff at the front desk. You will greet guests, manage registrations, answer inquiries, coordinate with vendors and staff, and uphold security and service standards to ensure a seamless, high-quality guest experience daily.

The role requires 1-2 years of customer service, proficiency in Google Suite and strong organizational skills, with opportunities for growth