Guest Experience Concierge

Signature Aviation plc; Kailua (HI); Presencial; USD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Signature Aviation plc is seeking a Guest Experience Specialist in Hawaii. You will warmly welcome guests and crew, coordinate services, and support flight operations in a fast-paced environment.

This role requires flexibility for nights, weekends, and holidays, with duties near aircraft and ground support equipment. Strong guest service, communication, and multitasking skills are essential to deliver exceptional experiences.

Formación

• High School Diploma or GED.
• 1 year of customer experience in retail, hospitality, or sales preferred.
• Valid state driver’s license.
• Must be at least 18 years old.
• Eligible to work in the United States.
• Able to pass background checks and meet airport security requirements.

Responsabilidades

• Meet and greet guests and crews with a warm, friendly welcome.
• Collaborate with team to ensure accurate and prompt service transfers.
• Process guest purchases and fuel transactions per procedures.
• Provide concierge services like hotel reservations and transportation.
• Handle guest inquiries and resolve concerns efficiently.
• Maintain cleanliness and stock in guest areas and assist with flight coordination.

Conocimientos

Guest service

Communication

Multitasking

Attention to detail

Problem solving

Teamwork

Customer focus

Educación

High school diploma

Descripción del empleo

Signature Aviation plc is seeking a Guest Experience Specialist in Hawaii. You will warmly welcome guests and crew, coordinate services, and support flight operations in a fast-paced environment.

This role requires flexibility for nights, weekends, and holidays, with duties near aircraft and ground support equipment. Strong guest service, communication, and multitasking skills are essential to deliver exceptional experiences.