Guest Experience Concierge

BENCHMARK; Halifax Estates (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401k with company match

Bonus programs

Job summary

Shores Resort and Spa, part of Pyramid Global Hospitality, is seeking a Guest Services Agent to warmly welcome guests and assist with luggage, check-in, and local guidance. You will partner with bell staff to provide a seamless arrival and a memorable stay.

Qualifications include at least one year in a customer service role, a valid driver's license, and strong communication. Weekend and holiday availability is required; hospitality experience is a plus.

Qualifications

• At least 1 year in a customer service role.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Greet guests and assist with luggage upon arrival.
• Escort guests to the front desk and assist with check-in/check-out.
• Provide information about hotel amenities and local area to ensure a memorable stay.

Skills

Customer service

Communication

Team player

Job description

Shores Resort and Spa, part of Pyramid Global Hospitality, is seeking a Guest Services Agent to warmly welcome guests and assist with luggage, check-in, and local guidance. You will partner with bell staff to provide a seamless arrival and a memorable stay.

Qualifications include at least one year in a customer service role, a valid driver's license, and strong communication. Weekend and holiday availability is required; hospitality experience is a plus.