Guest Experience Concierge

TPG Hotels and Resorts; Alpharetta (GA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan with company match

Paid Time Off, Vacation and Holidays

AMAZING HOTEL DISCOUNTS

Job summary

TPG Hotels and Resorts is looking for a Front Desk Agent in Alpharetta, Georgia, to be the first point of contact for guests. Responsibilities include welcoming guests, managing reservations, handling check-out procedures, and providing excellent customer service.

The ideal candidate will have a high school diploma, strong guest service orientation, and basic accounting skills. This role involves physical tasks such as standing for extended periods and lifting up to 50 lbs, with various benefits including health insurances and a 401(k) plan.

Qualifications

• Strong orientation to guest service, ability to remain calm under pressure.
• Proficiency in operating computers, phones, and office equipment.
• Good organizational and time management skills.

Responsibilities

• Welcome guests and assist with check-in and check-out processes.
• Manage room reservations, cancellations, and modifications.
• Handle cash transactions accurately and maintain an organized cash drawer.

Skills

Guest service orientation

Basic accounting skills

Excellent communication skills

Education

High school education or equivalent experience

Job description

TPG Hotels and Resorts is looking for a Front Desk Agent in Alpharetta, Georgia, to be the first point of contact for guests. Responsibilities include welcoming guests, managing reservations, handling check-out procedures, and providing excellent customer service.

The ideal candidate will have a high school diploma, strong guest service orientation, and basic accounting skills. This role involves physical tasks such as standing for extended periods and lifting up to 50 lbs, with various benefits including health insurances and a 401(k) plan.