Guest Experience Concierge

Apsilon Hotels, LLC; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Apsilon Hotels, LLC is seeking a Front Desk Agent in Atlanta, Georgia, to provide exceptional customer service to guests during their stay. Responsibilities include checking guests in and out, addressing inquiries, and managing complaints. Candidates should possess excellent interpersonal skills, a high school diploma, and relevant customer service experience. This role involves standing and walking for the entire shift, ensuring a dynamic work environment. Join our team to make great first impressions and enhance guest experiences.

Qualifications

• One year of customer service work experience preferred.
• Ability to stand and walk for the entire shift.

Responsibilities

• Provide fast and effective customer service at all times.
• Check guests in and out while following established procedures.
• Handle complaints efficiently and courteously.

Skills

Customer service experience

Basic mathematical skills

Computer skills

Excellent interpersonal skills

English language proficiency

Knowledge of workplace safety procedures

Education

High school diploma preferred

Job description

Apsilon Hotels, LLC is seeking a Front Desk Agent in Atlanta, Georgia, to provide exceptional customer service to guests during their stay. Responsibilities include checking guests in and out, addressing inquiries, and managing complaints. Candidates should possess excellent interpersonal skills, a high school diploma, and relevant customer service experience. This role involves standing and walking for the entire shift, ensuring a dynamic work environment. Join our team to make great first impressions and enhance guest experiences.