Guest Experience Champion — Front Desk

L'Auberge de Sedona; Sedona (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Now offering Daily Pay!

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

L'Auberge de Sedona is seeking a Front Desk Agent to deliver outstanding guest service, manage reservations, and ensure seamless check-in/check-out experiences. You will be the friendly face of our luxury resort, greeting guests, answering questions, and coordinating with the team to exceed expectations.

Ideal candidates bring a high school diploma, hotel experience, and familiarity with hotel software. This on-site role offers daily pay options and a comprehensive benefits package after the

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in a hotel or related field is preferred.
• Familiarity with hotel management software and MS Office suite.

Responsibilities

• Provide warm, welcoming front desk service and smooth check-ins/check-outs.
• Communicate clearly with guests and team members to ensure seamless operations.
• Resolve guest questions and issues quickly and effectively.
• Manage reservations and guest requests with accuracy and professionalism.

Skills

Guest Service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Experience in hotel industry preferred

Tools

Hotel management software

Microsoft Office

Job description

L'Auberge de Sedona is seeking a Front Desk Agent to deliver outstanding guest service, manage reservations, and ensure seamless check-in/check-out experiences. You will be the friendly face of our luxury resort, greeting guests, answering questions, and coordinating with the team to exceed expectations.

Ideal candidates bring a high school diploma, hotel experience, and familiarity with hotel software. This on-site role offers daily pay options and a comprehensive benefits package after the