Guest Experience Champion — Front Desk

Cavalier Oceanfront Resort; San Simeon (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life and AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Cavalier Oceanfront Resort is seeking a Front Desk Agent to deliver welcoming, efficient service at the point of guest contact. You will manage check-ins, respond to inquiries, and coordinate with teams to create a smooth guest experience.

Ideal candidates bring a can-do attitude, solid familiarity with hotel systems, and a commitment to hospitality. This on-site role offers daily Pay options and a comprehensive benefits package in a relaxed California setting.

Qualifications

• High school diploma or equivalent required; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, efficient guest check-in/out and information.
• Communicate clearly with guests and team to keep operations flowing smoothly.
• Think quickly to handle issues and turn challenges into positive guest experiences.
• Multitask across reservations, check-ins/outs, and financial details to stay organized.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Cavalier Oceanfront Resort is seeking a Front Desk Agent to deliver welcoming, efficient service at the point of guest contact. You will manage check-ins, respond to inquiries, and coordinate with teams to create a smooth guest experience.

Ideal candidates bring a can-do attitude, solid familiarity with hotel systems, and a commitment to hospitality. This on-site role offers daily Pay options and a comprehensive benefits package in a relaxed California setting.