Guest Experience Leader — Flexible Scheduling

McDonald’s; Town of Waverly (NY); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Competitive pay between $14.25 per hr–

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Guest Experience Lead on MINTON ROAD to help ensure every guest leaves satisfied. You’ll greet guests, guide their experience, and collaborate with team members to maintain a welcoming, clean restaurant environment while staying up-to-date on promotions and the McDonald’s App features.

The role emphasizes hospitality, effective communication, and a proactive approach to guest concerns, with opportunities for training and advancement within a fast-paced restaurant setting.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolve to their satisfaction.
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features.

Skills

Hospitality mindset

Effective communication

Customer service

Team collaboration

Job description

McDonald’s is seeking a Guest Experience Lead on MINTON ROAD to help ensure every guest leaves satisfied. You’ll greet guests, guide their experience, and collaborate with team members to maintain a welcoming, clean restaurant environment while staying up-to-date on promotions and the McDonald’s App features.

The role emphasizes hospitality, effective communication, and a proactive approach to guest concerns, with opportunities for training and advancement within a fast-paced restaurant setting.