Guest Experience Champion

Target; Schaumburg (IL); On-site; USD 24,000 - 36,000; Full time

Job summary

Target seeks a Guest Advocate to welcome guests, resolve issues, and promote services. You will assist with product searches, returns, and loyalty program sign-ups while supporting team members in a fast-paced retail environment.

The role emphasizes strong communication, helpful attitude, and the ability to adapt to varying tasks, including nights, weekends, and holidays as needed. Training is provided to build product knowledge and guest engagement.

Qualifications

• Excellent communication and a friendly attitude toward guests.
• Ability to adapt to fast-paced, busy environments and multi-task.
• Willing to educate guests about products and services.
• Capable of working independently or in a team while staying focused.

Responsibilities

• Greet guests and create a welcoming, helpful experience.
• Help guests locate products and resolve issues for a smooth shopping trip.
• Assist with returns, exchanges, and follow store policies with courtesy.
• Support teammates and stay positive to maintain service quality.
• Operate checkout operations accurately and efficiently during shifts.
• Explain and promote Target loyalty programs and promotions.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Physical stamina

Tools

Handheld scanners

Job description

Target seeks a Guest Advocate to welcome guests, resolve issues, and promote services. You will assist with product searches, returns, and loyalty program sign-ups while supporting team members in a fast-paced retail environment.

The role emphasizes strong communication, helpful attitude, and the ability to adapt to varying tasks, including nights, weekends, and holidays as needed. Training is provided to build product knowledge and guest engagement.