Guest Experience Champion

Target; Spokane (WA); On-site; USD 38,000 - 58,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome and assist guests, helping them locate items and resolve issues to ensure a smooth shopping experience. You will promote store services, loyalty programs, and digital features while maintaining a friendly, efficient checkout flow.

You should communicate clearly, stay flexible with a varying schedule including nights and weekends, and work well in a team to support guests and colleagues in a fast-paced retail environment.

Qualifications

• Excellent guest interaction and communication.
• Ability to adapt to a fast-paced environment and changing needs.
• Willingness to learn and use store technologies and apps.

Responsibilities

• Create a friendly guest experience by greeting and assisting guests.
• Help guests find products and resolve issues to ensure a smooth shopping trip.
• Process returns and exchanges in alignment with store policies.
• Support peers and maintain a clean, safe work area during shifts.
• Promote and explain Target store services and loyalty programs.

Skills

Guest service

Communication

Flexibility

Teamwork

Problem solving

Job description

Target is seeking a Guest Advocate to welcome and assist guests, helping them locate items and resolve issues to ensure a smooth shopping experience. You will promote store services, loyalty programs, and digital features while maintaining a friendly, efficient checkout flow.

You should communicate clearly, stay flexible with a varying schedule including nights and weekends, and work well in a team to support guests and colleagues in a fast-paced retail environment.