Guest Experience Champion

McDonald's

Milwaukee (WI)

On-site

USD 17,000 - 22,000

Full time

17 hours ago
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Benefits offered by this job

Medical coverage
Dental coverage
Vision coverage
401k with match
Paid time off
Education programs (Archways to Opp)

Job summary

McDonald's is hiring a Guest Experience Leader in Milwaukee, WI. The role focuses on greeting guests, assisting with ordering, and delivering exceptional service in a fast-paced team setting. Candidates should be able to learn quickly, communicate clearly, and maintain a positive attitude to enhance the guest experience.

Benefits include comprehensive coverage options, retirement plans, and opportunities for education support and growth within the franchise network.

Qualifications

  • Duties include greeting guests and helping with order flow.
  • Must be able to learn and adapt in a fast-paced environment.
  • Strong teamwork and communication skills are essential.
  • Maintain a positive attitude and guest-focused service.

Responsibilities

  • Greet guests and help them during ordering.
  • Assist guests with using ordering kiosks.
  • Provide extra hands to guests as needed.
  • Check guest satisfaction after order and help as needed.
  • Ensure kids receive a kid treat when appropriate.
  • Address guest concerns promptly and professionally.
  • Coordinate with team to share feedback and improve service.

Skills

Customer service
Teamwork
Communication
Positive attitude

Tools

Kiosks

Job description

McDonald's is hiring a Guest Experience Leader in Milwaukee, WI. The role focuses on greeting guests, assisting with ordering, and delivering exceptional service in a fast-paced team setting. Candidates should be able to learn quickly, communicate clearly, and maintain a positive attitude to enhance the guest experience.

Benefits include comprehensive coverage options, retirement plans, and opportunities for education support and growth within the franchise network.

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