Guest Experience Champion

McDonald's; Hartford (CT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k with matching contributions

Paid time off

Archways to Opportunity education

Discount programs

Free meals / meal discounts

Job summary

McDonald's in Hartford, CT is seeking a Guest Experience Leader to greet guests, assist with ordering, and ensure a positive dining experience. You will work in a fast-paced, welcoming team and provide standout customer service to guests.

Opportunities for growth and education benefits are available, with flexible hours and competitive pay. Must be 16 years of age or older, and comprehensive training is provided to help you succeed in a dynamic restaurant setting.

Qualifications

• Greeting guests and taking orders with a friendly attitude.
• Helping guests with the ordering kiosks and answering questions.
• Must be 16 years of age or older and eager to learn in a fast-paced environment.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Check back to ensure satisfaction and offer additional help.
• Ensure kids receive a kid treat when appropriate.
• Address guest concerns and escalate when needed.
• Collaborate with the team to provide feedback and improve service.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

McDonald's in Hartford, CT is seeking a Guest Experience Leader to greet guests, assist with ordering, and ensure a positive dining experience. You will work in a fast-paced, welcoming team and provide standout customer service to guests.

Opportunities for growth and education benefits are available, with flexible hours and competitive pay. Must be 16 years of age or older, and comprehensive training is provided to help you succeed in a dynamic restaurant setting.