Guest Experience Champion

Target; Lakeland (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Target is hiring a Guest Advocate in Lakeland, FL. You will greet guests, respond to needs, and guide them through Target’s products and services. You will help guests enroll in loyalty benefits, assist with digital tools, and ensure a quick, accurate checkout experience.

The role emphasizes guest satisfaction, safety, and teamwork in a dynamic retail environment. Typical shifts may include evenings and weekends, and you will receive comprehensive training to build product knowledge and service

Responsibilities

• Demonstrate a service culture and greet guests as you complete daily tasks.
• Engage with guests to solve needs and communicate current promos.
• Be knowledgeable about store products and services to assist guests.
• Assist with Drive Up, Order Pick Up, and returns per Target policies.
• Maintain a clean and safe work area and handle checkout transactions.

Skills

Guest interaction

Communication

Attention to detail

Customer education

Teamwork

Tech literacy

Tools

Handheld scanners

Store tech tools

Job description

Target is hiring a Guest Advocate in Lakeland, FL. You will greet guests, respond to needs, and guide them through Target’s products and services. You will help guests enroll in loyalty benefits, assist with digital tools, and ensure a quick, accurate checkout experience.

The role emphasizes guest satisfaction, safety, and teamwork in a dynamic retail environment. Typical shifts may include evenings and weekends, and you will receive comprehensive training to build product knowledge and service